Last updated: July 1, 2026
We want you to try Got Koffee risk-free. This policy applies to all subscriptions purchased on gotkoffee.com.
If it's your first subscription and the service doesn't deliver as promised, you can request a full refund within 14 days of the first charge. Write to us and we'll process it without friction.
Monthly renewals are non-refundable once the period has started, but you can cancel at any time and keep access until the end of the paid period. If a renewal was charged in error and the service saw no use in that period, we evaluate refunds case by case.
Write to franco@gotkoffee.com from your account email stating the reason, or manage cancellation from the subscription portal. Payments are processed by Paddle (Merchant of Record), so approved refunds are executed by Paddle to your original payment method, typically within 5-10 business days.
We do not refund accounts suspended for acceptable-use violations (spam, illegal content) or periods with substantial quota usage (sends or leads consumed).